Frequently Asked Questions
Here are answers to the most common questions about Docswrite.General Questions
What is Docswrite?
What is Docswrite?
Docswrite is a productivity tool that connects Google Docs to WordPress, allowing you to publish your content with just one click. It maintains formatting, handles images, and supports advanced SEO features.
How does Docswrite work?
How does Docswrite work?
- Connect your Google Drive and WordPress accounts 2. Create content in Google Docs 3. Share your document with “Anyone with the link” 4. Use Docswrite to publish directly to WordPress You can publish via our dashboard, API, or through integrations with tools like Zapier, ClickUp, and Trello.
Do I need to install anything on my WordPress site?
Do I need to install anything on my WordPress site?
No installation is required for basic functionality. However, we recommend
installing our WordPress plugin for enhanced
features like advanced SEO settings and better compatibility.
What WordPress versions are supported?
What WordPress versions are supported?
Docswrite works with WordPress 5.0 and above, including both WordPress.com and self-hosted WordPress sites.
Getting Started
How do I connect my Google Drive?
How do I connect my Google Drive?
- Log in to your Docswrite account
- Click “Connect Google Drive”
- Select your Google account
- Grant all requested permissions
- Click “Continue”
How do I connect my WordPress site?
How do I connect my WordPress site?
For WordPress.com sites, you can connect directly. For self-hosted WordPress:
- Enable application passwords in WordPress 2. Create an application password for Docswrite 3. Enter your site URL and credentials in Docswrite See our WordPress Connection Guide for details.
Why can't Docswrite access my Google Doc?
Why can't Docswrite access my Google Doc?
The most common reason is sharing permissions. Ensure your Google Doc is
shared with “Anyone with the link” (not just “Anyone with the link can view”).
This is required for Docswrite to access and process your document.
Can I use custom parameters in my Google Docs?
Can I use custom parameters in my Google Docs?
Yes! Create a table at the top of your Google Doc with the column header
docswrite_settings. Add parameters like title, categories, tags, and more. See our Parameters Guide for the complete list.Publishing & Content
What formatting is preserved when publishing?
What formatting is preserved when publishing?
Docswrite preserves:
- Headings (H1-H6)
- Bold and italic text
- Lists (numbered and bulleted)
- Links
- Images
- Tables
- Block quotes
- Code blocks
How are images handled?
How are images handled?
Images are automatically: - Downloaded from your Google Doc - Compressed for
faster loading (optional) - Converted to WebP format (optional) - Uploaded to
your WordPress media library - Given proper alt text if specified
Can I schedule posts for later?
Can I schedule posts for later?
Yes! You can schedule posts by: - Setting a future date in the
date
parameter - Using the dashboard scheduling interface - Configuring scheduled
publishing in Zapier workflowsCan I update existing posts?
Can I update existing posts?
Currently, Docswrite creates new posts each time. Updating existing posts is
on our roadmap. As a workaround, you can delete the old post and publish a new
one.
What if my post fails to publish?
What if my post fails to publish?
Common solutions:
- Check that your Google Doc is properly shared
- Verify your WordPress connection is active
- Ensure you have publishing permissions
- Check for any error messages in the dashboard
Integrations & API
Does Docswrite work with page builders?
Does Docswrite work with page builders?
Docswrite works best with the Classic Editor. For page builders like Elementor or Beaver Builder, you may need to manually format the content after publishing.
Can I use Docswrite with SEO plugins?
Can I use Docswrite with SEO plugins?
Yes! Docswrite supports: - Yoast SEO - RankMath - Newspack Install our
WordPress plugin for full SEO feature support.
How do I integrate with my content calendar?
How do I integrate with my content calendar?
Use our Zapier integration to connect with: - Trello -
ClickUp - Notion - Airtable - Google Sheets - And 5,000+ other apps
Is there an API?
Is there an API?
Yes! Our REST API allows you to:
- Create WordPress posts programmatically
- Track job status
- Set all the same parameters available in our dashboard
Troubleshooting
Why are my images not uploading?
Why are my images not uploading?
Common causes:
- Images too large (WordPress upload limit)
- Google Doc not properly shared
- Images in unsupported format
- WordPress storage limits reached
Why is my formatting not preserved?
Why is my formatting not preserved?
Formatting issues can occur when: - Using complex Google Docs features -
WordPress theme conflicts - Page builder interference For best results, use
simple formatting and our WordPress plugin.
How do I reconnect my Google Drive?
How do I reconnect my Google Drive?
- Go to your account settings 2. Click “Manage Account” 3. Scroll to “Reconnect Google Drive” 4. Follow the authorization process again
Why can't I see my WordPress site categories?
Why can't I see my WordPress site categories?
This usually means:
- Your WordPress connection needs refreshing
- You don’t have proper permissions
- Your WordPress site is temporarily unavailable
Billing & Plans
What are the usage limits?
What are the usage limits?
Limits depend on your plan:
- Free: 5 posts per month
- Pro: 100 posts per month
- Business: 500 posts per month
- Enterprise: Custom limits
Can I upgrade or downgrade my plan?
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time from your account settings. Changes
take effect immediately, and billing is prorated.
Do you offer refunds?
Do you offer refunds?
We offer a 30-day money-back guarantee for new subscriptions. Contact support@docswrite.com for refund requests.